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I need my Milwaukee tool repaired under warranty.
Every Milwaukee tool is thoroughly inspected and tested before leaving the factory. Each
Milwaukee tool is warranted to be free of defects from workmanship and materials for
a period ranging from one to five years from original purchase. Should any trouble develop during
time, return the COMPLETE tool, freight prepaid, to
us.
If inspection shows the trouble is caused by defective workmanship or material,
we will repair (or at our option, replace without charge.)
This Warranty does not apply where:
Repairs have been made or attempted by others
Repairs are required because of normal wear and tear
The tool has been abused, misused or improperly maintained
Alterations have been made to the tool
To get your Milwaukee tool repaired under warranty bring or send your tool to us, include
a copy of your dated sales receipt and a description of what is wrong with your
tool.
I do not have my receipt can I still get my tool repaired under warranty?
Each Milwaukee tool has a manufacture date code next to the serial number. If
your date code and serial number are legible and the date code shows your tool
was manufactured within the warranty period we can repair your Milwaukee tool under warranty
without a sales receipt.
The date code is displayed with the year and then the week.
For example: With a date code of with a serial number of 392A407221132
the manufacture date is the 22nd week of 2007.
How long will my repair take and are there any additional
fees?
A typical warranty repair will take about 5 days. Our service department will contact you with an estimated availability date after our technicians have determined the cause of failure.
Additional fees would only occur if your Milwaukee tool is not covered under
warranty. You will be contacted by our service department immediately if your
Milwaukee tool is not covered under warranty.
All warranty repairs include shipping back to you. Milwaukee does not reimburse the
shipping charge to get your tool to a repair center.
My Milwaukee tool is not under warranty can I purchase parts?
Yes, search our parts database for pricing or simply call or email your request.
We can also repair your tool for you. We will supply you with an estimate and
all repairs carry a 90 day warranty. If you know the parts or part numbers fill
out the form below.
If you just want to order parts please fill out as many fields as possible.
